In person, online, or on the phone, we're here to help you!
Report a Lost or Stolen Card
If your card is lost or stolen you can report it by calling Shazam 24 hours a day at 1-800-383-8000 or one of our convenient locations during business hours.
Concordia Bank is supervised by the FDIC.
To file a complaint write to:
Federal Deposit Insurance Corporation
Division of Supervision and Consumer Protection
2345 Grand Boulevard, Suite 100
Kansas City, Mo. 64108
Toll-free Call Center
Hours: M-F 8:00 am - 8:00 pm ET
FAX (703) 812-1020
Online at: Customer Assistance Online Form
E-mail at: firstname.lastname@example.org
For the Hearing Impaired:
1-800-925-4618 or (703) 565-2289